MEET & ASSIST SERVICES
Departure
Our representative meets you at the terminal entrance or a designated meeting point and assists you throughout the entire departure process.
- Personal assistance during check-in.
- Fast-track escort through security and passport control.
- Dedicated support for any questions or special requests.
- Optional escort to the business lounge, duty-free area, or boarding gate.
Arrival
Upon landing, passengers are welcomed at the aircraft gate with a personalized nameplate and guided smoothly through arrival procedures.
- Meet & greet at the arrival gate
- Fast-track immigration assistance
- Support with customs procedures
- Escort to the driver or arranged transportation
Transit / Connection
For connecting passengers, Colibri ensures a calm and efficient transit experience within the airport.
- Meet & greet at the arrival gate
- Fast-track escort through transit procedures
- Assistance during the connection period (up to 2 hours included)
About us
At Colibri, we deliver personalised VIP assistance for arriving, departing, and transit passengers, ensuring a smooth, efficient, and stress-free airport experience with professional guidance every step of the way.
From fast-track procedures to dedicated personal assistance, our team handles every detail with discretion and care. Whether you’re travelling for business or leisure, Colibri makes every journey through the airport seamless, comfortable, and effortless from start to finish.